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Privacy Policy

How Instita OS processes and protects your institution’s data — aligned to the DPDP Act, 2023.

1. Data We Process

Institution-provided records: students, guardians, staff, fees, attendance, examinations, certificates and operational documents.

Platform telemetry: authentication events, audit logs, error diagnostics and usage signals needed to run and secure the service.

2. How We Use It

Solely to operate, maintain and improve the service for your institution — attendance marking, fee ledgers, certificates, communications and reporting.

We do not sell, rent or advertise against institutional, student or guardian data.

3. Tenant Isolation

Every institution’s data is held in a dedicated, access-controlled boundary. No tenant can read another tenant’s records, enforced at the database layer.

4. Retention & Deletion

Institutional records are retained for the life of the subscription plus a defined post-termination window for export. Legal/financial evidence is retained where Indian law requires.

5. Security Safeguards

Encryption in transit and at rest, role-based access, audit logging of sensitive operations, and administrative access limited to authorized platform staff under policy.

6. Your Rights & Contact

Institutions may request export, correction or deletion of their data subject to legal retention requirements. Contact: support@instita.in.

Last updated: October 2026 · Data queries: support@instita.in

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Tenant Isolated

Row-level and schema boundary isolation ensures each institution’s data remains strictly segregated.

Encrypted & Audited

Encrypted in transit with TLS 1.3 and at rest with AES-256, backed by append-only audit logs.

Dedicated Support

Direct assistance via phone, email, and instant WhatsApp support from implementation engineers.

Role-Based Access

Server-enforced RBAC ensuring teachers, accountants, and staff only access authorized records.

INSTITAOS
By Instita Enterprises

Empowering Modern Education Through Technology.

Unified campus operating system designed for schools, colleges, and educational trusts across India. Delivering frictionless fee management, attendance, academic records, and parent communication.

Tenant IsolatedDPDP 2023 AlignedDistributed Edge Cloud

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Contact & Offices

+91 98896 66632
+91-9889666632 (WhatsApp)
support@instita.in
Office 1 — Lucknow:

A54, Lucknow Greens Township, Sultanpur Road, Lucknow, Uttar Pradesh, India.

Office 2 — Azamgarh:

Building No. 12, Shanti Nagar, Koal Ghat, Azamgarh, Uttar Pradesh, India.

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The Operating System for Modern Educational Institutions.

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